Resources

The web, in plain English.

You're an expert in your business, not in websites. Here's what the jargon actually means.

The jargon buster

Fifteen terms, explained.

The words web people use as if everyone knows them.

Domain
Your address online, like alur.uk. You rent it yearly; pick one that's easy to say and hard to misspell.
Hosting
The computer your website lives on. If the domain is your address, hosting is the building. Bad hosting means a slow site.
SSL (the padlock)
The padlock in the browser bar. It keeps visits private. Without it, browsers warn people your site is "Not secure".
SEO
Search Engine Optimisation: helping Google recommend you when locals search for what you sell. Slow, but worth it.
API
How two bits of software talk, like a waiter carrying orders between your website and your booking system.
CMS
A dashboard for changing words, photos and prices on your site without touching code.
Responsive design
One website that reshapes itself for phones, tablets and big screens. Most visitors are on phones.
Landing page
A page with one job, usually where an advert sends people: book, call or claim the offer.
Conversion
When a visitor becomes a customer: they book, call, order or enquire.
Call to action (CTA)
The button that tells visitors what to do next, like "Book now". A clear one gets more bookings.
Analytics
Your website's footfall counter: who visited, from where, and what they did.
Cache
A ready-made copy of your pages so they load instantly, like prepping before service.
Backup
A spare copy of your whole website, so it can be restored if anything goes wrong.
Google Business Profile
Your free Google listing with map pin, hours and reviews. Some of the best free marketing there is.
Domain email
Email at your own address, like hello@yourbusiness.co.uk. A small detail that builds trust.

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