Home/Work/EasyMoveMCR
Case StudyLogistics & RemovalsWhite-label availableScale plan · built free

A removals company
that runs itself.

EasyMoveMCR went from missed bookings and WhatsApp chaos to a fully automated end-to-end system covering booking, payment, CRM, and customer communications, without touching a thing after setup.

7

platforms connected

0

manual steps per booking

100%

automated confirmations

The brief

A working business
buried in admin.

EasyMoveMCR were taking bookings. Jobs were going out. Customers were happy. But every booking involved the same chain of manual steps: WhatsApp back-and-forth, copy-pasting addresses, chasing payments, and remembering to send confirmation. The business was growing, but the admin was growing faster.

What they needed was a system that handled the entire customer journey automatically, from the moment someone entered a postcode to the moment a confirmation landed in their WhatsApp.

Before Alur AI

Bookings taken manually via WhatsApp: easy to miss, hard to track
Addresses typed by hand: wrong postcodes, wasted journeys
Payments chased separately: PayPal links, bank transfers, reminders
Confirmation messages sent manually, sometimes forgotten
Booking records kept in a personal spreadsheet, updated by hand
No CRM: no filter, no search, no overview of upcoming jobs

The build

Seven platforms.
One seamless system.

Everything connected and automated, so when a customer completes a booking, the entire chain fires without anyone at EasyMoveMCR lifting a finger.

Stripe

Payment processing + webhooks

Calendly / Cal.com

Scheduling + Google Calendar sync

Postcode API

Auto-fill addresses from postcode

Google Sheets

Live booking database + CRM backend

WhatsApp

Automated booking confirmations

Email

Transactional receipts + reminders

Custom CRM Dashboard

Full booking management interface

How it works

From postcode to
WhatsApp in seconds.

01

Customer enters postcode

A UK postcode API fires instantly: collection and drop-off addresses autocomplete in full. No mistyped streets. No manual corrections later.

02

Date and time selected

Calendly and Google Calendar integration shows real available slots. The customer books directly. The calendar updates immediately, with no double-bookings and no back-and-forth.

03

Payment taken via Stripe

Card details entered, payment processed, receipt issued. Stripe webhooks fire the moment the transaction completes. The system doesn't wait.

04

Google Sheets logs everything

Customer name, contact details, collection address, drop-off address, number of items, date, time, and payment status, all written to the live spreadsheet CRM automatically. Every field. Every time.

05

WhatsApp and email confirmations sent

The customer receives a WhatsApp message and email confirmation within seconds of payment. Not a template from three days ago. Right now, automatically.

06

Dashboard updated

The custom CRM dashboard reflects the new booking immediately. Filter by date, status, or location. Everything the team needs, in one place, without touching a spreadsheet manually.

What was delivered

The full picture.

Not a website with a contact form. A complete operational system that replaces an entire layer of manual admin, and scales with the business.

Custom booking form with postcode address API
Calendly + Cal.com + Google Calendar integration
Stripe payment processing with live webhooks
Google Sheets CRM, auto-populated on every booking
Custom-built dashboard for job management
WhatsApp API for automated booking confirmations
Transactional email confirmations and reminders
White-label product ready for redeployment
White-label product

Running a logistics or
removals business?

What we built for EasyMoveMCR is now a deployable product. The full stack: booking form, calendar integration, Stripe payments, automated CRM, WhatsApp and email confirmations, and a custom dashboard, adapted for your brand and live in weeks.

You don't need to build this from scratch. It already exists. You just need it deployed under your name.

Ask about white-label licensing

Start your free build

What does your build look like?

Tell us what your website needs to do and we'll design it, free. Or book a call and talk it through. No pressure, no obligation, wherever you're based in the UK. And if you're near Manchester, we're happy to meet in person.

Book a 30-minute call

Or email us at hello@alur.ukOr call us on 07741 526953

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